Privacy Policy

Last updated: 4 May 2025

1. Introduction

GST Notice Samajhao ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services at gstnoticesamajhao.com (the "Service").

2. Information We Collect

2.1 Personal Information

  • Account Information: Name, email address, and phone number when you register.
  • Payment Information: Billing details processed securely through Cashfree payment gateway. We do not store your card or bank details.
  • GSTIN: GST Identification Number(s) you voluntarily provide for analysis.

2.2 Usage Information

  • Notice Content: GST notices you upload or paste for analysis.
  • Device Information: Browser type, device fingerprint, IP address for security and anti-abuse purposes.
  • Analytics: Pages visited, features used, session duration.

3. How We Use Your Information

  • To provide GST notice analysis, explanations, and reply drafts.
  • To manage your account, plan, and payment processing.
  • To prevent fraud and abuse of our free tier through device fingerprinting and IP verification.
  • To send important service notifications (plan expiry, deadline reminders).
  • To improve our AI analysis quality and user experience.

4. Data Storage and Security

Your data is stored on Supabase (hosted on AWS) with encryption at rest and in transit. We implement industry-standard security measures including HTTPS, encrypted database connections, and secure authentication via Supabase Auth.

5. Third-Party Services

  • OpenAI: Your notice text is sent to OpenAI for AI analysis. OpenAI's API data usage policy applies.
  • Cashfree: Payment processing. Subject to Cashfree's privacy policy.
  • MSG91: OTP verification for phone number. Subject to MSG91's privacy policy.
  • Supabase: Authentication and data storage.

6. Data Retention

We retain your notice analysis data as long as your account is active. Conversation history is retained for paid plan users. Free plan users' data may be deleted after 30 days of inactivity. You may request deletion of your data at any time by contacting us.

7. Your Rights

  • Access, correct, or delete your personal data.
  • Withdraw consent for data processing.
  • Export your data in a portable format.
  • Lodge a complaint with the relevant data protection authority.

8. Cookies

We use essential cookies for authentication and session management. We use device fingerprinting technology for anti-abuse protection. No third-party advertising cookies are used.

9. Children's Privacy

Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

For privacy-related questions, contact us at:
Email: privacy@gstnoticesamajhao.com
Address: India